Privacy Policy

Thenestmuse respects your privacy and is committed to protecting any personal information you choose to share with us. This Privacy Policy describes how Thenestmuse collects, uses, stores, and safeguards your information when you use our website, contact us, or purchase our home decor products and services.

Information We Collect

We may collect information that you voluntarily provide, including:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment and transaction information
• Account details
• Information provided when you contact us or submit an enquiry

Certain information may be collected automatically when you interact with our website. This may include information about your IP address, the type of browser you use, your device information, pages you have visited on our website, and general website usage data.

How We Use Your Information

We may use the information collected to:

• Process and fulfill orders
• Deliver products and services
• Respond to enquiries and customer support requests
• Process payments
• Improve our website, products, and services
• Send order updates and important service communications
• Send promotional communications where permitted and where you have provided consent
• Prevent fraud, misuse, and unauthorized activity
• Comply with applicable legal and regulatory requirements

Cookies

Our website may employ cookies or similar technologies to store preferences, enhance browsing experience, track usage of our website, and deliver relevant content or advertising.

You are able to refuse to accept cookies or delete existing cookies by adjusting your browser settings. Be aware that some features or functionalities of our website may be affected if you disable certain cookies.

Sharing of Information

We do not sell or rent your personal information.

We may share essential information with third-party service providers who act on our behalf or perform functions necessary for our business operations. This could include payment gateways, shipping and delivery partners, hosting providers, analytics services, and marketing platforms. All these service providers are expected to handle your information only for specified purposes, as agreed and in accordance with all legal provisions.

We may also disclose information required for legal obligations or protection of our legal rights, our customers, our website or our business.

Payment Information

Payments made through our website may be processed through third-party payment processors. We may not have direct access to complete payment card information stored on our servers. The relevant payment provider processes such information based on their terms and privacy policies.

Data Security

We implement administrative, technical, and organizational measures to safeguard your personal information from unauthorized access, modification, disclosure, misuse or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

Data Retention

We will only retain your personal information for as long as it is reasonably necessary to fulfill the purposes described in this Privacy Policy, provide you our services, maintain our business records, resolve disputes and comply with legal and regulatory obligations.

Third-Party Websites

Our website may contain links to third party websites, including payment sites, social media channels, advertising services and more. We are not accountable for the privacy policies or content of such websites. We suggest reviewing their relevant privacy policies before submitting any personal information.

Your Privacy Choices

The extent to which certain rights (e.g. The right to access, rectify, delete or restrict the usage of personal data) apply to your information may depend on applicable law.

You are also entitled to opt out of receiving marketing messages by opting out of marketing offers through the unsubscribe option at the bottom of emails or by contacting us directly.

Children’s Privacy

Our website and services are not intentionally directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

Changes to This Privacy Policy

This Privacy Policy may be updated periodically to reflect any amendments made in our business, services, technology or legal rules. Any changes in this policy will be posted on this page and updated “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy, our data practices, or your personal information, please contact us through the contact details provided on our website.